Customer Facilities
Other facilities
To enhance the customer offer available at the centre we also offer a wide range of services to help your trip go without a hitch.
Clean Air Shopping
We have a strict NO smoking policy to create a better environment for everyone at the Glades.
There are many benefits:
Cleaner, fresher more relaxed shopping for everyone, no discomfort for asthmatics, no risk of burns to children, no risk of burnt clothing and no risks to expectant and nursing mothers.
It is against the law to smoke in The Glades.
Meeting Point
If you become separated from your family or friends whilst shopping, the Customer Service Desk on the lower mall is the designated meeting point. Please ask a member of staff or the Security Team for directions.
Lost / Stolen Credit Cards
In the unfortunate event that you lose or have your cards stolen, please visit the Customer Service Centre on the lower mall by Tie Rack or the Upper mall by Hobbs. Both desks have a list of telephone numbers for you to call the relevant contacts.
Other Services
Photocopying, faxing, postage stamps, laminating and Wedding Cards are all available at the Customer Service Desk on the upper mall.
