126 shops and 421,000 sq. ft of prime retail space. Major anchors are M&S, Debenhams, Boots, Karren Millen, Waterstone’s and Storm.

A number of tenants have relocated to large units or expanded sideways including Karen Millen, McDonalds, Marks & Spencer, Café Giardino, Swag and Debenhams.

4,500 car spaces close to the Centre of which 2,200 have direct access to the malls.

The Centre operates a No Smoking Policy & Shopmobility.

Management Philosophy

• To provide a high quality of services, cleaning, lighting, car parks, security, toilets, shopmobility, marketing to make The Glades a top quality shopping environment.
• To proactively manage tenant mix, strengthening the retail line up wherever possible
• To enhance facilities with necessary capital investment 1998 refurbishment of lower mall public toilets (at no cost to retailers)
• 1999 enhanced baby change and disabled toilet facilities on lower mall (at no cost to retailers)
• 1999 upgrading lighting of car parks and painting throughout
• 1999 improved customer entrances from the car parks (at no cost to retailers)
• Service charge charter including audited service charges
• 2001 removal of the 330 seat food court replaced by International Fashion retailer Zara
• 2006 – Stage 1 development complete bringing 2 brand new lifts in replacement of the staircase opposite Marks & Spencer and brand new baby change, mother feeding area, men, ladies and disabled toilets to Car Park Level 2